Privacy Policy
At Sudrsha, your trust means everything to us. We are committed to protecting your personal data and ensuring that your online shopping experience with us remains safe, transparent, and reliable. This Privacy Policy explains in detail how we collect, use, share, and safeguard your personal information whenever you visit our website, interact with us, or make a purchase. By accessing or using our services, you agree to the terms outlined in this policy.
For any questions, concerns, or feedback regarding our Privacy Policy, you can always reach out to us at sudrsha.web@gmail.com.
1. Information We Collect
When you use our website or services, we may collect the following types of information:
Personal Information: Your name, email address, phone number, billing and shipping addresses, and any other details you provide during checkout or account creation.
Payment Information: We process payments securely through trusted third-party gateways. While we may store limited transaction details for record-keeping, your complete card details are never stored on our servers.
Browsing Data: Information about how you interact with our website, including IP addresses, device details, location (if enabled), and browsing activity.
Communication Records: Any emails, chats, or queries you send to us at sudrsha.web@gmail.com for support or product-related inquiries.
2. How We Use Your Information
Your information helps us provide a seamless shopping experience. Specifically, we use it for:
Order Fulfillment: Processing and delivering your purchases.
Customer Support: Assisting you with queries, complaints, or product information via sudrsha.web@gmail.com.
Personalized Experience: Showing you tailored recommendations, offers, and product updates.
Service Improvements: Enhancing our website design, speed, and user experience based on usage trends.
Legal Compliance: Meeting tax, audit, or regulatory obligations.
3. Sharing of Information
We respect your privacy and do not sell your personal information. However, we may share it in limited situations:
Trusted Service Providers: With logistics partners, payment gateways, and IT support teams who help us operate smoothly.
Legal Requirements: If required by law, regulation, or government authority.
Business Transactions: In case of mergers, acquisitions, or restructuring, your information may be transferred to the new management.
4. Data Protection & Security
At Sudrsha, we prioritize safeguarding your information:
We use SSL encryption and industry-grade firewalls to secure transactions.
Access to personal data is restricted only to authorized personnel.
We conduct regular security checks to minimize risks of data loss, misuse, or unauthorized access.
In case of any breach, we will notify you promptly at the email address provided or through sudrsha.web@gmail.com.
5. Cookies & Tracking
Our website uses cookies to provide a better user experience:
Essential Cookies: Necessary for site functionality (e.g., shopping cart).
Analytical Cookies: Help us understand browsing patterns to improve our platform.
Marketing Cookies: Used to deliver relevant offers and ads.
You may disable cookies in your browser settings, though some features may not work as intended.
6. Your Rights
You are always in control of your personal data. You may:
Request access to the information we hold about you.
Ask us to correct inaccurate or outdated data.
Request deletion of your personal information (subject to legal and transactional requirements).
Opt out of marketing emails by clicking “unsubscribe” or contacting us at sudrsha.web@gmail.com.
7. Third-Party Links
Our website may contain links to external sites. Please note that Sudrsha is not responsible for the privacy practices of third-party websites. We encourage you to review their policies before sharing your information.
8. Updates to This Policy
We may update our Privacy Policy from time to time to reflect changes in technology, laws, or our business practices. All revisions will be posted here with the updated date. Continued use of our website after such updates means you accept the revised terms.
9. Contact Us
Your privacy matters to us, and we are always here to help.
📧 Email: sudrsha.web@gmail.com
📍 Brand Name: Sudrsha
If you have any questions, complaints, or requests regarding this Privacy Policy, please contact us at sudrsha.web@gmail.com.
✨ At Sudrsha, we believe in not just selling products, but also building trust. Your data is safe with us, and your satisfaction will always remain our top priority. ✨